Returns and Shipping
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
During high-volume periods, processing times may be extended. If there is a significant delay, we will notify you via email.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
Delivery times are estimates and not guaranteed.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. Please contact the carrier to file a claim.
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Returns & Refunds Policy
Return Window
We accept returns within 14 days of delivery.
Eligibility for Returns
To qualify for a return:
• Items must be unworn, unwashed, and unused
• Items must have original tags attached
• Items must be in original condition
Non-Returnable Items
The following items are not eligible for return:
• Final sale items
• Gift cards
• Worn, washed, or damaged items
• Undergarments (if applicable)
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved:
• Refunds are issued to the original payment method
• Please allow 5–10 business days for processing
Exchanges
We currently do not offer direct exchanges. If you need a different size or item, please return your item and place a new order.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Shipping fees are non-refundable.
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Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 3 days of delivery at:
[your email here]
Include your order number and photos of the item.